Business rules extraction

Business rules extraction means finding and writing down the rules your business follows, many of which live only in someone's head. How do you price a custom order? When does a client get a refund? Which enquiries go straight to the owner? In big companies, this often means digging rules out of old software. In small teams, it usually means a conversation with the founder. Once the rules are written down, a new staff member can follow them, and so can an AI helper. The Orchard Barn, a wedding venue in the Barossa, prices every quote from a written price sheet, and that's what lets an AI helper draft its quotes now. Some rules stay as judgement calls, and that's fine.